Their typical answers are we will refund devoid of even comprehension what customer is experiencing and 2nd we reorder product for you but that can be readily available in next provide slot which would be a single comprehensive day. Which means you buy a little something and watch for 2 days for your mistake by them.
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Deliberately wanting to fool buyers. I put get 2 days back as well as the delivery man contacted me only once to confirm my address. He was just a society away from me and he said he couldn’t find my address and remaining for one more spot with no even informing me. Then i contacted buyer care and so they informed he can't come now so rescheduled my get to future working day early morning slot And that i obtained affirmation information that I'd personally get my grocery in early morning slot. Following day i waited whole day but no call no term from them, infact i made an effort to Get hold of them Nevertheless they no response and then afterwards very last evening by some means contact matured to customer treatment plus they explained they misplaced purchase so would replace and get and get it delivered next working day evening slot !
View dialogue · bigbasket @bigbasket_com 8h Replying to @LiveFromALounge We've got escalated this to our concerned staff, our staff is working on this situation. We can get back for you at the earliest.
This is not adequate now whatever they did was removed among my product within the listing without informing me ! I referred to as them various occasions to receive it integrated and so they ended up saying its not obtainable anymore ultimately they additional it i dont understand how they managed or how they ended up fooling me before that! Lastly nowadays get was produce on time and delivery man attained my deal with without even contacting me (dnt knw how he obtained my tackle which two times back he was unable to get). Now they shipped wrong item and shipping and delivery boy was stating merchandise is very same as requested i dont know how these fellas are functioning this application! So irresponsible and rude guys ! Negative practical experience!
View conversation · bigbasket @bigbasket_com 7h Replying to @kunalsen7684 We experimented with reaching you on your own registered Call information. Nevertheless, there was no response from you. Kindly allow us to know your handy time or alternate cellular variety.
Check out dialogue · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As reviewed, we see there is absolutely no concern. Make sure you Look at and hold us up to date If you're struggling with the any situation now.
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Perspective discussion · bigbasket @bigbasket_com 7h Replying to @baba27189 We are sorry to have you let down. Kindly quick us on The difficulty along with the buy details through DM, we are going to Examine and might help out appropriately.
Watch dialogue · bigbasket @bigbasket_com 9h Replying to @ARUNBHAKRI3 We can comprehend your predicament. Kindly acknowledge our honest apologies for that inconvenience brought about to you personally. We see it here have arranged a call from our crew.
Watch discussion · bigbasket @bigbasket_com 8h Replying to @TanuuKunal Thanks for sharing your information. We're acquiring this checked and will get again to you personally Soon by having an update. Kindly spare us a while.
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