See conversation · bigbasket @bigbasket_com 7h Replying to @kapilwajapey Thanks for sharing your details. We are finding this checked and can get back again to you Soon having an update. Kindly spare us a while.
• Now track your orders very easily on bigbasket. Introducing 'Order Assistant' to help with every thing that you have to know about your Lively orders. Check buy position with 'Buy Assistant' proper within the time it really is put till the shipping and delivery at your doorstep!
View discussion · bigbasket @bigbasket_com 9h Replying to @LiveFromALounge We'll definitely ahead your feedback towards the respective group and make certain we choose required actions to stay away from these incidents in in close proximity to potential.
Deliberately looking to idiot shoppers. I positioned buy two times back again as well as the delivery guy contacted me only once to verify my tackle. He was merely a Culture faraway from me and he claimed he couldn’t come across my handle and remaining for one more location with no even informing me. Then i contacted buyer treatment they usually told he simply cannot occur now so rescheduled my purchase to up coming day early morning slot and i been given affirmation concept that I'd personally receive my grocery in morning slot. Up coming working day i waited full working day but no connect with no phrase from them, infact i tried to Make contact with them but they no reaction and after that later last night by some means phone matured to buyer care and they reported they misplaced buy so would substitute and order and have it sent up coming day night slot !
Adjustments in weights are charged to our wallets after which you can afterwards in orders are additional into the cart. Now After i purchased in 2 orders there was adjustment of 2 rs Each individual and just one was to the item they mis-shipped after which refunded.
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Look at dialogue · bigbasket @bigbasket_com 8h Replying to @kunalsen7684 As talked about, we see there's no problem. Please Verify and keep us current When you are going through the any difficulty now.
• Now monitor your orders simply on bigbasket. Introducing 'Get Assistant' to assist with every little thing that you need to know regarding your Lively orders. Check buy position with 'Order Assistant' correct through the time it is actually placed till the shipping at your doorstep!
Their typical responses are we will refund without having even being familiar with what shopper is going through and 2nd we reorder product for you personally but that should be accessible in following produce slot which might be one complete day. Therefore you order one thing and look forward to two times to get a blunder by them.
At bigbasket your searching expertise is our priority and we might like to understand how we are able to enhance our application together with expert services.
Confined selection: I necessary a specific brand name of milk products and solutions, couldn’t come across it on Massive Basket. As well wanted a certain model of cookies, could not come across.
Underneath-ripe bananas: Several generate, precisely bananas, get seven days so as to attain maturity quickly after Significant Container delivers. So now we're obtaining the bananas via a close by shop. This can be a widespread fruit syndrome, we’ve recognized.
karthik srividhya My wife has an account in Bangalore and we happen to be utilizing them for more than 6 months now. It's greatly simplified our weekend browsing, no uncertainties about that. One particular quit purchasing for almost all of the products and scheduled supply, varieties much better than other websites. The massive issue is the standard of folks Doing the job the two in shopper care and shipping and delivery. They are going to keep screening your boundaries, no matter if you acknowledge late shipping, early shipping, expired products and solutions, spoiled vegetables, faulty card device, lacking items, cancelled products, swapped products and solutions, the checklist goes on, and everytime you have to keep reinforcing your standards and limits.
See conversation · bigbasket @bigbasket_com 7h Replying to @TanuuKunal We are really unhappy to listen to this. This is undoubtedly not the kind of working experience we would want bigbasket you to acquire.